Terms and Conditions of Use

The terms and conditions of this Agreement, including the additional terms and conditions and policies referred to and/or made available via hyperlink, govern your use of Sage One Accounting, the Website and Applications (as defined below), and are binding and enforceable against all persons that access Sage One Accounting, the Website and Applications or any part thereof. By accepting these terms and conditions and/or continuing to use Sage One Accounting, the Website and Applications, you agree to be bound by this Agreement.

If you do not agree to the terms and conditions of this Agreement, you must stop using Sage One Accounting, the Website and Applications now, as further use will automatically bind you to this Agreement. If at any time you do not accept this Agreement in its entirety, you are not permitted to use Sage One Accounting, the Website or Applications, or any part thereof, and must cease to do so immediately.

If you access Sage One Accounting, the Website or Applications via a third party Business Partner, then you will be bound to terms of such third party Business Partner as well as this Agreement. On termination of any contract with such third party Business Partner, should you continue to use Sage One Accounting, the Website or Applications, then you will continue to be bound to the whole of this Agreement, which remains applicable.

SAGE may at any time amend this Agreement without notice. You are responsible for reviewing this Agreement and the Website periodically for any such changes and for on each occasion that you revisit Sage One Accounting, the Website and Applications. If you continue to use Sage One Accounting, the Website and Applications after changes are made, you are deemed to have accepted the amended Agreement.

This Agreement was last amended and updated on [18/08/2014].

Parties

This Agreement is concluded by:

Sage Software Sdn. Bhd., (Company No. 441389-K; GST number 000986710016) a company incorporated in Malaysia under the Companies Act 1965 and having its registered office at Suite1-B, Level 6, Block 1 B, Plaza Sentral, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Malaysia (hereinafter referred to as "SAGE", "us", "we" or "our").and you, the person, business entity or sole trader, using Sage One Accounting, the Website or Applications and shall to the extent relevant, include any of your employees or Registered Users using the Website, Sage One Accounting or Applications ("you").

Authority to Act

If you are registering to access and use Sage One Accounting for the first time in the capacity of an employee or contractor of a separate corporate entity, partnership or similar business entity, you must have the authority of that business entity to:

  1. Use Sage One Accounting and the Website for that entity's business; and
  2. Accept this Agreement on behalf of that entity.

If you are a Business Partner authorised by SAGE to order subscriptions on behalf of your clients and customers, you agree to inform them of this Agreement, including our Privacy Policy.

Accordingly, you confirm and warrant to Sage that:

  • You are authorised to accept this Agreement on behalf of the business entity which you represent;
  • This Agreement governs the use by you and/or your business of Sage One Accounting, the Website and Applications;
  • You, and the business entity which you represent together with its employees, will comply with all the terms.

You and Sage agree as follows:

1. Definitions and interpretations

Unless otherwise stated, the following words shall have the following meanings:

1.1 "Access Fee" means the fees payable by you in accordance with the fee schedule set out on the Website, Sage One Accounting and/or Applications as the case may be (which SAGE may change from time to time);
1.2 "Affiliate" means, in relation to a legal entity, any person which Controls that entity, is under that entity's Control or is Controlled by the same person who Controls that entity, where "Control" means possessing, directly or indirectly, the ability to direct or cause the direction of the management, policies or operations of an entity, whether through ownership of voting securities, by contract or otherwise, and "Controlled" shall have a corresponding meaning;
1.3 "Agreement" means these terms and conditions of use, as published and amended from time to time on the Website and/or Applications;
1.4 "Applications" means the mobile and desktop applications through which SAGE may also permit the remote access and use of Sage One Accounting;
1.5 "Business Partner" means a business, independent of SAGE, which is an authorised provider of Sage One Accounting;
1.6 "Company Data" means any financial data inputted by Business Partner, Registered User or Sage Accountant into Sage One Accounting;
1.7 "Confidential Information" includes all information exchanged between the parties to this Agreement, whether in writing, electronically or orally, including on Sage One Accounting, the Website and Applications;
1.8 "Contractors" means any third parties appointed by SAGE to perform our obligations on our behalf in respect of this Agreement;
1.9 "EC Act" means the Electronic Commerce Act 2006, (as may be amended from time to time);
1.10 "Intellectual Property" means any domain names, patent, trademark, service mark, industrial design, know-how, copyright including content, software, database, text, graphics, icons, hyperlinks and moral right, and any other intellectual or industrial property, anywhere in the world whether or not registered;
1.11 "Registered User" means any individual permitted by you to use Sage One Accounting, the Website or Applications;
1.12 "Sage Accountant" means an accountant appointed by you who must be a subscriber to Sage One Accounting – Accountant’s Edition and who will, upon such appointment, have access to your Sage One Accounting account and all the information contained therein;
1.13 "Sage One Accounting" means our accounting and business software accessed through the Website and Applications;
1.14 "Sage One Accounting – Accountant’s Edition" means our accounting and business software accessed through the Website and Applications specifically for accountants;
1.15 "User Information" means the contact, personal and similar information of the Registered User(s); and
1.16 "Website" means the website pages relating to Sage One Accounting accessible at https://accounting.sageone.my (and such other URLs as may be publicised from time to time), permitting the remote access and use of Sage One Accounting.

In this Agreement, references to a "person" includes an individual, sole trader, partnership, body corporate, an unincorporated association of persons and any other legal entity; technical expressions shall have the relevant meaning commonly attributed to them in the computer software business sector in Malaysia; the use of the word "including" and similar expressions will be construed as illustrative and not exhaustive; notwithstanding the fact that hyperlinks in this Agreement to copyright notices and legislation should be deemed part of this Agreement in terms of section 6 of the EC Act, the fact that some or all of the hyperlinks may be non-operational from time to time shall not play a role in determination of the validity and interpretation of this Agreement.

2. Subscription and use of Sage One Accounting

2.1 Sage One Accounting, the Website and Applications are only intended for business use. You warrant that you will only use Sage One Accounting, the Website and Applications for business purposes.
2.2 We may require you to register before we supply any services via this Website or Applications. When you register, you agree to provide, true, accurate, up-to-date and complete User Information as required by the relevant registration made available to you via this Website or Applications.
2.3 You can purchase a subscription to access and use Sage One Accounting by following the relevant process on the Website or Applications. Should you subscribe to use Sage One Accounting (whether prior to or after the expiry of any free trial period) you shall be bound for the full duration of the subscription period selected.
2.4 We will not keep a separate record of the contract relating to your specific subscription for Sage One Accounting, so it will not be available from us at a later date. We therefore strongly recommend you print a copy of this Agreement, both before and after you submit your payment details. SAGE will supply you with an invoice, either directly or through appointed Business Partner as applicable, transmitted via email. The transmitted electronic document will constitute the original invoice. No other invoice, credit or debit note will be issued in respect of the specific supply, unless as a copy of the original document.
2.5 SAGE grants you a non-exclusive and non-assignable licence to access and use Sage One Accounting strictly via the Website and Applications with the user roles according to your subscription type and in accordance with this Agreement.
2.6 For so long as you pay the Access Fee and any other applicable charges, you may permit the agreed number of Registered Users to access and use the relevant subscription for Sage One Accounting. You agree to ensure that those Registered Users comply with this Agreement. Those Registered Users must only use the relevant subscription for Sage One Accounting as follows for their own (or their employer's) accounting and finance and related purposes:
2.6.1 as permitted by and subject to the terms and conditions of this Agreement;
2.6.2 in the course of their (or their employer's) own business; and
2.6.3 with their own (or their employer's) Company Data only.
2.7 From time to time, you may change the identity of the individuals who are Registered Users. We reserve the right to limit the number of times, or the frequency with which you can do this. We may consult with you before exercising this right.
2.8 If a Registered User is not the employee of a subscriber to Sage One Accounting, the subscriber must ensure that such Registered User:
a. complies with this Agreement; and
b. uses the relevant Company Data in Sage One Accounting in accordance with the subscriber's instructions.
2.9 Notwithstanding anything to the contrary in this Agreement, where the Business Partner is utilising Sage One Accounting to provide accounting, consulting or other similar services on behalf of a business entity, then in such circumstances, where the Company Data relates to that of a business entity other than that of the Business Partner, SAGE reserves the right, in its sole and absolute discretion, to transfer such Company Data to an alternate subscription, and the Business Partner shall have no recourse against SAGE in this regard.

3. Obligations

3.1 You agree to:
3.1.1 ensure that your User Information and other information given in relation to your use of Sage One Accounting, the Website and Applications are, and are maintained to be, true and accurate;
3.1.2 use Sage One Accounting, the Website and Applications for your own lawful internal business purposes, in accordance with this Agreement and any notice sent by SAGE or condition posted on the Website or Applications;
3.1.3 comply with your contractual obligations to the Business Partner through which you have been granted access to the Website, Applications and/or Sage One Accounting, if applicable;
3.1.4 ensure that all account credentials required to access the Sage One Accounting, the Website and Applications are kept secure and confidential and to immediately notify SAGE of any unauthorised use of your account credentials or any other breach of security. In such instances it shall be your obligation to immediately reset your password and to maintain security. In any event, it is deemed good practice to regularly reset your password to maintain data security;
3.1.5 notify us, if, at any time you become aware of any unauthorised use of the account credentials of your Registered Users, or any other security-related matter with Sage One Accounting, the Website and Applications, and to co-operate with us to the extent reasonably necessary to rectify the security breach;
3.1.6 ensure that the Registered Users and Sage Accountant who access Sage One Accounting on your account comply with the terms of this Agreement;
3.1.7 only store the maximum allowable amount of data, if any, as may be prescribed from time to time on Sage One Accounting, the Website or Applications corresponding to your subscription. If at any time you exceed the amount of any specified limit, for so long as you do so, SAGE may charge you at its then-standard rates for additional storage.
3.2 Except as expressly permitted by another clause of this Agreement or by separate written arrangement with us, you agree not to and agree to ensure that no Registered Users or Sage Accountant:
3.2.1 permit any other person, directly or indirectly, to access, use or otherwise exploit the right and ability to use Sage One Accounting in any way, including by permitting Sage One Accounting to be either
a. re-sold, distributed, sublicensed, loaned, transferred or provided to others in a similar way; or
b. used as a hosted, bureau, outsourcing, or similar service;
3.2.2 use or copy (irrespective of the extent of copying) the whole or any part of the graphic user interface of Sage One Accounting or the Website for incorporation into or the development of any software or other product or technology.
3.3 When accessing and using Sage One Accounting, the Website and Applications, you must
3.3.1 not attempt to undermine the security or integrity of SAGE's computing systems or networks or, where Sage One Accounting, the Website or Applications is hosted by a third party, that third party's computing systems and networks;
3.3.2 not use, or misuse Sage One Accounting, the Website or Applications in any way which may impair the functionality of Sage One Accounting, the Website or Applications, or impair the ability of any other user to use Sage One Accounting, the Website or Applications;
3.3.3 not attempt to gain unauthorised access to any materials other than those to which you have been given express permission to access or to the computer system on which Sage One Accounting, the Website or Applications is hosted;
3.3.4 not transmit, or input into Sage One Accounting, any files that may damage any other person's computing devices or software, content that may be offensive, or material or User Information or Company Data in violation of any law (including data or other material protected by copyright or trade secrets which you do not have the right to use);
3.3.5 not modify, translate, or create derivative works based on Sage One Accounting, the Website or Applications, nor reproduce, reverse assemble, decompile or reverse engineer Sage One Accounting, the Website or Applications, whether in whole or in part, or otherwise attempt to derive the source code, underlying ideas, algorithms, file formats, programming of Sage One Accounting, the Website or Applications or any files contained in or generated by Sage One Accounting, the Website or Applications or shall you permit any third party to do so; and
3.3.6 not merge or combine the whole or any part of Sage One Accounting, the Website or Applications with any other software or documentation without the prior written consent of SAGE.
3.4 SAGE's obligations shall be to provide you with access to Sage One Accounting (which access may not necessarily be uninterrupted), including technical support by email as described on the Website and/or Applications.

4. Payment of Charges

4.1 All payment shall be made in accordance with the payment section as set out on the Website and/or Applications.
4.2 All Access Fee prices are calculated in Malaysian Ringgit (or any other currency we agree to accept) and will be confirmed to you upon finalising of your subscription.
4.3 The Access Fees on our Website and Applications are inclusive of SST (sales & service tax) or GST and delivery costs (where applicable). Any applicable delivery costs will be as set out on our Website and/or Applications from time to time. Your subscription order will show SST and/or GST, delivery costs (where applicable) and any other applicable taxes and duties both as a separate item and as included in the total payable Access Fees.
4.4 If you pay your Access Fee or any other subscription charges to an entity separate from SAGE (e.g. if you obtained access via an accountant or Business Partner), you agree to nonetheless remain to be bound by the terms of this Agreement.

5. Confidentiality and Privacy of Company Data

5.1 We undertake to maintain the Confidential Information as well as the privacy of your Company Data in confidence and use it for the purposes of the services in relation to Sage One Accounting only and not for any other purposes. We further undertake that we:
a. shall not make use of any Confidential Information and Company Data in any manner except for the purpose of the services;
b. shall not use any Confidential Information and Company Data for the benefit of our company or any third party and shall not permit or assist any third party to make use of the same; and
c. shall not use the Confidential Information and Company Data in any manner detrimental to your company or any of your related companies.
5.2 Confidential Information however does not include any document, material, data, or other information which:
a. is or becomes publicly available other than through unauthorized disclosure by the other party;
b. is received from a third party who lawfully acquired it and who is under no obligation restricting its disclosure;
c. is in the possession of the receiving party without restriction in relation to disclosure before the date of receipt from the disclosing party; or
d. is independently developed or received without access to the subscriber or Registered User.
5.3 You acknowledge and agree that you are responsible for maintaining the confidentiality of any passwords associated with Sage One Accounting being used to access or use Sage One Accounting and that you will be solely responsible for all activities that occur under your account. In the event you become aware of any unauthorized use of your password or your account, you shall notify us immediately.
5.4 Subject to your prior consent, we shall not have access to your password associated with Sage One Accounting, any Confidential Information and Company Data entered and stored by you including the usage history for a specific identifiable user.
5.5 We shall limit access of the Confidential Information and Company Data to authorized employees who have a need to know on the Confidential Information and Company Data in order for us to perform our obligation under this Agreement.
5.6 In the event that we propose to disclose the Confidential Information and Company Data to our affiliates, Business Partners, agents, Contractors, service providers or any third parties for the purpose of the services, such disclosure shall be on a need-to-know basis, subject to your prior written consent.
5.7 Any Confidential Information and Company Data entered or imported on instruction by you or through your Sage One Accountant, is and remains your property and SAGE will not use nor make available for use any of this information without your consent, or dispute ownership of the same.
5.8 In the event of any dispute regarding access to your Company Data on Sage One Accounting between you and any appointed Sage Accountant, SAGE reserves the right to manage your access to the same, subject to any applicable local legislation or law.

6. Processing of User Information and Related Personal Data

6.1 By accessing or using Sage One Accounting, you hereby consent to us, our Affiliates, Business Partners, agents, Contractors, service providers or any third parties for the processing (collecting, controlling, managing, recording, holding or storing) your User Information or related personal data (including name, address, telephone number, or email address) as have been provided by you via our Website or Applications.
6.2 You agree that any User Information or related personal data you provide when using our Website will be used by us, our affiliates, Business Partners, agents, Contractors, service providers or any third parties for the following purposes:
a. to exercise our rights and to perform our legal obligations under this Agreement;
b. to communicate, contact, or liaise with you via your relevant or nominated personnel or our Affiliates, Business Partners, agents, Contractors, service providers or any third parties about our relevant products or services;
c. to conduct research about our customers and to track or record the manner in which you and your Registered User use Sage One Accounting, the Website and Applications;
6.3 You acknowledge that your User Information or related personal data will be stored on our server and further will be hosted, controlled or managed by our affiliates, Business Partners, agents, Contractors, service providers or any third parties which may be located either within or outside of the country.
6.4 Thus, by providing your User Information or related personal data to us, you consent to the disclosure of your data to our Affiliates, Business Partners, agents, Contractors, service providers or any third parties. Further, you also consent to transfer of your data outside of Malaysia if any of our Affiliates, Business Partners, agents, Contractors, service providers or any third parties that are related to the purposes stated above are located in countries outside Malaysia.
6.5 You agree that any User Information or related personal data that may be processed by us, our Affiliates, Business Partners, agent, Contractors, service providers, or third parties are subject to the purposes as stipulated in this Agreement and our Privacy Policy.
6.6 You also undertake to bring this Agreement to the attention of your Registered User to help ensure that they understand and consent to our use of their User Information or related personal data in order for us to provide Sage One Accounting to them on your behalf.
6.7 You may choose to use the functionality within Sage One Accounting to appoint a Sage Accountant. To do so, your Sage Accountant must also subscribe to Sage One Accounting – Accountants Edition. By appointing your Sage Accountant, you consent to the use of any User Information, related personal data, Confidential Information and Company Data by your Sage Accountant for the purpose of carrying out his or her obligations. Under no circumstances shall SAGE be liable to you for any use or misuse of your User Information, related personal data, Confidential Information or Company Data by your appointed Sage Accountant and you hereby release SAGE from any damage, loss or liability of any nature arising therefrom.

7. Intellectual Property Rights

7.1 All right, title, ownership, benefit and interest in and to, and all Intellectual Property in Sage One Accounting, the Website and Applications, the design and content of Sage One Accounting, the Website and Applications and any documentation relating thereto remain the property of SAGE. All rights to Intellectual Property in respect of Sage One Accounting, the Website and Applications are reserved. The exclusive right to authorise or prohibit the direct or indirect, temporary or permanent reproduction of the Intellectual Property by any means and in any form, in whole or in part, and to make the Intellectual Property available to the public, and to distribute any copyright protected material in Sage One Accounting, the Website and Applications shall remain with SAGE.
7.2 You may not use the Intellectual Property and any third-party trademarks that appear on Sage One Accounting, the Website or Applications, other than as permitted by express written licence from SAGE or by law. In particular, you may not use the marks as meta-tags nor may you sponsor them in search engines. All goodwill in your legitimate use of the marks shall accrue to SAGE. You are required to notify us immediately if you become aware of any infringement of the Intellectual Property and rights thereto.
7.3 Sage One Accounting, the Website and Applications may incorporate technical and other protective measures designed to prevent unauthorised and / or illegal use of Sage One Accounting. You agree to the incorporation of any such measures in Sage One Accounting.
7.4 If, in our reasonable opinion, Sage One Accounting, the Website or Applications are likely to become or do become the subject of a claim of infringement of a third party's intellectual property rights, we may elect to either:
7.4.1 obtain the right for you to continue using Sage One Accounting, the Website or Applications as permitted under this Agreement; or
7.4.2 modify or replace the infringing part of Sage One Accounting, the Website or Applications so as to avoid the infringement or alleged infringement, without materially reducing the functionality or performance of Sage One Accounting, the Website or Applications.
7.5 In the circumstances per clause 6.4 above you must:
7.5.1 promptly notify us of any claim or threatened claim concerning the use of Sage One Accounting, the Website or Applications;
7.5.2 not independently defend or respond to such claim or threatened claim; and
7.5.3 co-operate with us in the defence of any such claim or threatened claim, subject to our payment of your third party costs incurred in providing such cooperation.
7.6 Clauses 6.4 and 6.5 state your exclusive remedy in connection with any claim or threatened claim in relation to the Intellectual Property rights of a third party.
7.7 "Sage", “SAGE” and "Sage One Accounting" are trademarks of SAGE and you agree not to use any such trademarks as an element of a domain name or sub-domain name, notwithstanding the fact that such domain name use and registration may be permitted in terms of any law. Upon request, you shall immediately cease to use such domain name and transfer it to SAGE at your cost.

8. Disclaimers and Liabilities

8.1 We will use reasonable endeavours to ensure that Sage One Accounting will give the functionality and levels of service as described on the Website and Applications, when used in accordance with it and this Agreement. If you believe our provision of the Sage One Accounting, the Website or Applications does not conform to this undertaking, you should notify us by email at support@accounting.sageone.my.
8.2 We do not warrant:
8.2.1 that Sage One Accounting, the Website or Applications will be continuously available, or that your use thereof will be uninterrupted or error or bug free, or that the Sage One Accounting, the Website or Applications and server will be free from attack;
8.2.2 that all the information we provide on Sage One Accounting, the Website and Applications is correct and complete, but we nevertheless undertake to use our reasonable endeavours to ensure that all the information we provide on Sage One Accounting, the Website and Applications is correct and complete at the time of the last update to the relevant page;
8.2.3 that Sage One Accounting, the Website or Applications will meet your requirements and, for this purpose, it is specifically recorded that Sage One Accounting is provided "as is" and it is your responsibility to satisfy yourself that it meets your requirements and is compatible with your hardware and software prior to making use thereof;
8.2.4 that Sage One Accounting, the Website or Applications results of use will be correct, accurate or reliable;
8.2.5 that any defects in the Sage One Accounting, the Website or Applications can or will be corrected.
8.3 Subject to the provisions of any applicable legislation and save as otherwise provided in this Agreement, SAGE (including its directors, employees, affiliates, third-party Contractors, business partners, Internet service providers and agents) shall not be liable for any damage, loss or liability of any nature incurred by whomever and you agree to indemnify us and keep us indemnified against all costs (including the costs of enforcement), expenses, liabilities (including any tax liability), injuries, direct, indirect or consequential loss (all three of which terms include, but are not limited to, pure economic loss, loss of income, loss of profits, loss of data, anticipated savings, loss of business, loss or depletion of goodwill, interruption of business and loss similar to all the preceding types of loss), damages, claims, demands, proceedings and judgments which we incur or suffer in any way arising from the following:
8.3.1 access to the Sage One Accounting, the Website or Applications;
8.3.2 access to websites linked (including hyperlinked) to the Website or Applications;
8.3.3 inability to access the Website or Applications;
8.3.4 inability to access websites linked to the Website or Applications;
8.3.5 services or software available from the Website or Applications (including Sage One Accounting);
8.3.6 content available on the Website or Applications;
8.3.7 downloads and use of content on the Website or Applications;
8.3.8 any failure to perform our obligations in this Agreement due to causes beyond our reasonable control including any interruption to or failure of any website, your computer, associated supporting system not provided by us and used by you, telecommunications services, third-party and / or electricity supply service not provided by us, including the Internet;
8.3.9 your breach of any of the terms of this Agreement;
8.3.10 use of Sage One Accounting, the Website or Applications other than in accordance with this Agreement; or
8.3.11 any other reason not directly related to SAGE's gross negligence.
8.4 To the maximum extent permitted by law all undertakings and warranties given by us under this Agreement are exclusive and all other terms, warranties, representations, undertakings and conditions, express or implied, statutory or otherwise are excluded.
8.5 To the extent we are liable, our total liability (and that of any Affiliate, Business Partner or third-party Contractor) shall not exceed the amount of charges actually paid by you to use Sage One Accounting, the Website or Applications in the year prior to the date the circumstances causing such liability first arose. The limitation of liability in this clause 7 has been calculated to be proportionate to the charges paid by you to use Sage One Accounting and takes into account the fact that it is not within our control how and for what purposes you use Sage One Accounting.

9. Termination

9.1 We may terminate this Agreement at any time by written notice, effective immediately, if you:
9.1.1 materially breach any term of this Agreement and either that breach is incapable of remedy or you have not remedied that breach within 7 (seven) days after receiving written notice requiring you to remedy it;
9.1.2 fail to pay when due any charges payable to us or stop paying for use of Sage One Accounting; or
9.1.3 are liquidated provisionally or finally, placed under judicial management, commit an act of insolvency or enter into, or attempt to enter into compromise with your creditors.
9.2 Subject to clause 8.3, upon termination of this Agreement however caused, we will stop your ability to access Sage One Accounting, so that you will no longer be able to access and use Sage One Accounting. You acknowledge that you may no longer be able to access your Company Data via Sage One Accounting from this time.
9.3 If this Agreement is terminated and you notify us at the time of notice of termination that you require further access to your Company Data, we may provide you with access to Sage One Accounting for a period of 5 (five) calendar days in order that you may print out your Company Data, subject to the following:
a. it is possible that we may have deleted your Company Data, and not be able to provide it to you; and
b. we may charge you for providing you with access to your Company Data; and
c. if your account remains in arrears for 90 (ninety) days, we may delete your Company Data.
9.4 If we terminate this Agreement in accordance with clause 8.1 we may irretrievably delete your Company Data from the effective date of termination.
9.5 Any termination of this Agreement will not affect any accrued rights or liabilities of either party, nor shall it affect the coming into force, or the continuance in force, of any provision of this Agreement which is expressly or by implication intended to come into force or continue in force on or after termination.

10. Notices and Address

10.1 Your communication with us must be by email to our email address contained on the Website.
10.2 Our communication with you shall be via those details provided on registration.
10.3 All legal notices given under this Agreement shall be in writing to the physical address of such party delivered by hand. Legal notices under this Agreement addressed specifically to either of us will be effective on actual receipt by the intended recipient.
10.4 As a condition of this Agreement, if you use any communication tools available through Sage One Accounting, the Website or Applications, you agree only to use such communication tools for lawful and legitimate purposes in accordance with the acceptable use provisions of this Agreement.

11. Acceptable use of Sage One Accounting and the Website

11.1 It is impossible to provide an exhaustive list of exactly what constitutes acceptable and unacceptable use of Sage One Accounting, the Website and Applications. In general, we will not tolerate any use of Sage One Accounting, the Website and Applications which damages or is likely to damage our reputation, the availability or integrity of Sage One Accounting, the Website and Applications or which causes us or threatens to cause us to incur any legal, tax or regulatory liability.
11.2 We therefore require you to treat the Sage One Accounting, the Website and Applications with respect, and not to use same for any illegal purpose, or in such a way as to infringe or breach other's rights or to cause or threaten to cause us damage. We require you to comply with any relevant notices, policies and terms imposed by third parties whose website, products or services you access through the Website or Applications.
11.3 You must not use the Website or Applications or any communication tool for posting or disseminating any material unrelated to the use of Sage One Accounting, the Website or Applications including: offers of goods or services for sale, files that may damage any other person's computing devices or software, content that may be offensive to any of our other users, or material in violation of any law (including material that is protected by copyright or trade secrets which you do not have the right to use).
11.4 When you make any communication on the Website or Applications, you represent that you own the content of the communication.
11.5 We reserve the right to remove any communication posted on the Website or Applications, suspend the use of Sage One Accounting, the Website and Applications and generally or block your access to any part thereof and / or to suspend or terminate your rights to use same or any part of it if we suspect misuse at any time in our sole discretion. We shall then report any misuse of Sage One Accounting, the Website and Applications to the relevant enforcement or other authorities and to our advisers. We further reserve the right to disclose any evidence we have which relates directly or indirectly to misuse.

12. Links

12.1 Links to the Website and Applications are permitted, subject to first obtaining our prior written consent although we reserve the right to withdraw such consent at any time.
12.2 You are not entitled (nor shall you assist others) to set up links from your own website to the Website or Applications by deep-linking, framing or otherwise, without our prior written consent, which consent may be withheld at our absolute discretion, and without the need to provide a reason.
12.3 The Website or Applications may include hyperlinks to third party sites. We have no control over and are not responsible for the content, use by you or availability of those third party websites, for any products or services you buy through those sites or for the treatment of any personal information, you provide to the third party. The products, services and websites of third party providers made available via this website may be owned and operated by independent suppliers. While we may co-brand these products or services with our own, we do not endorse those products or services or warrant the products, services or accuracy or reliability of any information provided to you by such third parties.

13. General Terms

13.1 You agree that you are bound to the terms and conditions of this Agreement, which is concluded in Kuala Lumpur, Malaysia at the time you enter the Website or Applications for the first time or after you have accepted this Agreement as required on the Website or Applications.
13.2 This Agreement constitutes the entire agreement between you and SAGE and supersedes all other documentation, information and other communication.
13.3 Any failure by SAGE to exercise or enforce any right or provision of this Agreement shall in no way constitute a waiver of such right or provision.
13.4 In the event that any term or condition detailed herein is found to be unenforceable or invalid for any reason, such term(s) or condition(s) shall be severable from the remaining terms and conditions of this Agreement. The remaining terms and conditions shall remain enforceable and applicable.
13.5 Notwithstanding that we may use Contractors that are based outside of Malaysia for the performance of our obligations under this Agreement, the Website and Applications are hosted, controlled and/or operated from Malaysia and therefore Malaysian law enforced by Malaysian courts governs the use of the Website and Applications, its content, services, software and this Agreement. Use of Sage One Accounting in respect of illegal business activities may additionally attract criminal liabilities in the jurisdiction where the cloud hosting service provider Contractor resides.
13.6 We do not recommend or endorse any other entity, including any third parties who make Sage One Accounting available to you - if you wish to engage with such an organisation, you should investigate its experience, skills and qualifications. While we may appoint such third parties as limited agents for purposes of sales referrals, such third party agents do not have any authority, either express or implied, to amend this Agreement, or to enter into any contract, provide any representation, warranty or guarantee with or to you on our behalf, or otherwise make commitments for us in any way whatsoever, apart from or over and above what is already expressly stated in this Agreement, which will be between SAGE and you. You agree that we will not be responsible for any act or omission of any third party including any services provided by it in relation to the Sage One Accounting, including any administration of it.

14. Disclosures required by Schedule of the Consumer Protection (Electronic Trade Transactions) Regulations 2012

As a person who operates a business for the purpose of supply of goods or services through a website under Regulation 3 of the Consumer Protection (Electronic Trade Transactions) Regulations 2012, SAGE has the duty to disclose the following information:

14.1 Full name of the company: Sage Software Sdn. Bhd.
14.2 Company registration number: 441389-K
14.3 Official email address: support@accounting.sageone.my
14.4 Telephone number: 03-22729991
14.5 Company address: Suite1-B, Level 6, Block 1 B, Plaza Sentral, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur, Malaysia
14.6 Description of Goods/Services: Software as a Service (SaaS) for Online Accounting
14.7 The full price of the goods or services including transportation costs, taxes and any other costs associated with the access and use of Sage One Accounting are available on the Website.
14.8 The method of payment for the goods or services is available on the Website.
14.9 The terms and conditions are made available on the Website.
14.10 The estimated time of delivery of the goods or services to the buyer are made known on the Website